Meet the Leadership & Management Team

Leadership & Management is fundamental to our success, which comes from the organisation and commitment of the management team. Our philosophy has always been one of open door management, relying on the co-operation and collaboration of our staffing team. The nursery is managed by a committee comprising the Proprietor, 2 Nursery Managers, a Deputy Manager, our Office Manager and 4 parent representatives. In order to provide the best focus for our very busy nursery, each member of the management team takes on key roles as follows:

 

Lorraine Murphy (Nursery Manager) 

Lorraine
Lorraine holds the joint Manager position with Bridget and has been with us from the start. Lorraine is qualified to level 4 and is an accredited Early Years Assessor, a role that has proven invaluable in bringing in the best practices to the nursery from other settings. Lorraine’s main responsibilities are the curriculum, the Early Years Foundation Stage, observations and planning, key person development and child transition through the nursery and onto school. Lorraine is also a working mum of two, although sometimes she says it feels like being mum to 200 when she’s on walkabout at the nursery.

 

 

Bridget Kyffin-Walton (Nursery Manager)

Bridget 3
Bridget has been Manager of the Nursery since we opened in 2004. Qualified to level 4 and currently studying for a level 5 in childcare, Bridget’s main responsibilities are the recruitment and development of staff, the management of our parent / carer partnership, liaison with agencies (such as Ofsted, NDNA, Surestart, LEA, Presens), co-ordinator of our QuILT quality initiative and chair of the parent committee. Bridget has also seen three of her four children attend the nursery and has been able to feedback that experience into our self-improvement programme.

 

 

 

Lewis Wood (Nursery Proprietor)

Lewis 7
Lewis is a graduate of English and a Fellow of the Institute of Sales and Marketing. Before starting the nursery, Lewis was a Sales Director in the world of IT and has spent the last 10 years learning how to be a childcare professional. He made the move from the boardroom to the playroom in 2003 after watching his two children greatly benefit from their time at a local nursery. Inspired by the experience, he set up the Wishing Tree in May 2004, and has never looked back. Lewis describes himself as a virtual Head Office and looks after finance, marketing, premises, policies and procedures, the operational plan as well as untold trips to Sainsburys and B&Q.

 

 

Jackie Mitrovic (Office Manager)

Jackie
Jackie is the newest member of our management team, taking up her position in September 2013. Jackie has held a variety of senior local government positions and brings a wealth of experience to the role of Office Manager. Jackie’s main responsibilities are to manage the fee accounting and general administration, co-ordinate nursery and charitable events, liaise with suppliers, assist with the induction and settling of new families into the nursery and overall keep the cogs of the office turning. Jackie also volunteers a good deal of her time outside nursery for charities such as Oxjam.

 

 

Sukhey Dhariwal-Hodgson (Deputy Manager)

Sukhey
Sukhey has been with the nursery since she started as a trainee in 2005 working in our pre-school rooms. Over the years through committed study to level 4 and now level 5 (childcare and education), Sukhey continually challenges herself and her team to be the best that they can. Always enthusiastic, committed and caring, she has built up an enviable reputation in the nursery of high quality practice. In recognition of her fantastic work in our Owls pre-school rooms, we have appointed Sukhey as our Deputy Manager.

 

 

 

Our Leadership & Management Approach

Meetings are held monthly to discuss long, medium and short term plans, review actions and objectives from the last meeting and to set targets for the next. Meetings review strategic and tactical issues as well as how well we believe the nursery is performing against expectations.

The framework for each meeting is our operational plan which is structured along the lines of the Ofsted SEF and sets out what have done, what we are doing now, what we are about to do and what are our strengths and weaknesses. We have four parent representatives on the committee who contribute to our management plans by providing an insight into what it is like being a customer of the nursery. This is invaluable feedback which over the years has resulted in many changes and improvements to the way we operate.

In addition to the management committee, there are 6 Room Leaders who meet every 8 weeks with the Nursery Manager and Proprietor to discuss the details of how we implement and monitor the operational plan. Room Leaders are also responsible for encouraging reflective practice and self-improvement for the staff under their charge.

Ultimately, we wish to be a leading exponent of day nursery best practices and to achieve this through consideration of the needs of the child, the family, our staff, the community and the environment.

In order for this vision to be successful we ensure that it is shared with staff, children and parents in a way that allows it to be easily understood and refined through feedback and benchmarking.

The overall idea is that each manager provides a supervisory and advisory role to each room under their care, working closely with each room leader to help them achieve their goals.

  • To provide mentoring, advice, guidance to Room Leaders, staff and part time and bank members of the team.
  • To provide an initial escalation point for parents, the Room Leader or staff member. Bridget and Lewis will be the ultimate escalation point as appropriate.
  • To communicate and monitor the overall nursery aims and objectives.
  • To provide advice and guidance on the implementation of the EYFS in accordance with our and government guidelines.
  • To provide advice and guidance on always being ready for OFSTED in accordance with the nursery’s specific plan.
  • To ensure that playrooms are implementing policies, planning and observations in accordance with nursery objectives.
  • To provide advice and guidance on the physical set up of the rooms and shared facilities, including safety, aesthetics, signage, displays, cleanliness and overall decorative maintenance.
  • To feed back at management meetings any issues that have come up and to monitor the general morale of the staff.
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